The admitting service is responsible for processing all admissions and discharges at AMGH.  This includes the allocation of beds, registration of day surgery cases, booking of pre-operative testing and confirming booked appointments for surgery.

Staff of the Admitting / Communications Department complete most registration including all ER visits.  They provide clerical and billing services for the outpatient areas, and maintain files for all outpatient and emergency patients.

The switchboard staff is responsible for redirecting incoming calls to AMGH and act as an information centre for the hospital.  The department dispatches 911 fire calls and provides an answering service for Goderich Hydro after hours.  They also announce all emergency codes within the hospital.  This department coordinates all communications between outside calls and hospital staff, and between physicians and staff inside the hospital.